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The Product Quality department in Residential EPAC is now looking for a Product Quality Specialist working in the Global Technical Support Team with Husqvarna Battery Lawn Mower Products, Walk-behind Mowers, Rider Mowers and Tractors. This job offers a stimulating work that gives you a wide network and excellent opportunities for personal development and career within the Husqvarna Group.
As Product Quality Specialist you will be a part of a team where you’ll be responsible for supporting the market with product knowledge of the Husqvarna battery Lawn Mowers products. The primary focus is to act as a single point of contact for product related quality improvements raised by Husqvarna Groups After Sales companies and distributors around the world. You will receive product related improvement requests from customers, sales companies and distributors and, inform them about short-term and long-term solutions. You will also, in close cooperation with R&D, factories, and suppliers, analyze the identified problems, feedback the identified issues into new development projects as well as report and prioritize product improvements on existing platforms.
The role includes travelling to domestic and international locations 10-30 days/year.
You will also visit key customers on regular basis and participate in quality performance reviews. The job also include to train service personnel, primarily related to implemented product improvements.
In your duties you will also prepare, analyze and distribute monthly warranty data reports to the management team.
Act as main contact with After Sales organization, supporting them to solve product related issues
Feedback the identified issues from field into new development projects
Prioritize product improvements on existing platforms
Develop Technical documentation and Service Bulletins
Develop presentation material and carry out training of service personnel
Visit key customers on a regular basis and participate in quality performance reviews
Participate in Quality related work-packages of Husqvarna Product Creation Process and take responsibility for Product Quality deliverables
Who you are
We are looking for a person who enjoys working in team. You are result oriented and can easily collaborate with colleagues.
You are an outgoing person that likes to interact with people and have the ability to speak freely in front of medium size audiences presenting your work in a good structured way.
You have strong analytical and problem solving skills. You are highly organized and have the ability to manage several projects
You have a passion for Quality and have a good insight in what consequences there is when lack of it. Quality is your first priority and you aren’t afraid of taking the needed discussions around it.
You are inspired of having our customers in center and feel comfortable reminding your colleagues about it whenever needed.
Husqvarna is investigating a lot into the electrification of our products and also into the Lawn Mowers that has traditionally been petrol products. We’re there for looking for a person that has knowledge in electro mechanics.
Bachelor or Master Degree in Mechanical Engineering or equivalent.
2 or more years of engineering, quality or after sales experience in a high-volume JIT manufacturing environment.
Strong analytical and problem solving skills
Interest in technology
Strong oral/written communication skills
Fluent in English, both spoken and written.
Swedish, German or French language skills
Ability to speak freely in front of medium size audiences
Highly organized and ability to manage several projects
Holistic system understanding for the interaction of mechanics – electronics – software
Knowledge in quality tools like FMEA, Six Sigma or 8D
Strong personal computer skills, to include but not limited to: Microsoft Office software applications (Word, Excel, Access, PowerPoint).
Please submit your application with CV and cover letter. We do not accept applications via e-mail due to GDPR regulations. Last date to apply August 8th
Due to Summer vacation this recruitment process will proceed in August.
For more information about this position please contact Ida Gustafsson, Manager Global Technical Support & Project Quality Management, phone +46 70 781 02 47, e-mail firstname.lastname@example.org.
For more information about the recruitment process please contact Recruiter Emma Elofsgård, Emma.A.Elofsgard@husqvarnagroup.com.
Union representatives: Soili Johansson, email@example.com,
Cameron Rad: Sveriges Ingenjörer; Akademikerföreningen (Represents all Saco unions), Cameron.Rad@husqvarnagroup.com.
When we receive your application, we will review it carefully to see if your profile matches the requirements of the vacant position. If we believe you are a potential candidate for the role, you will be invited for an initial interview. In preparation for the interview you will receive information about the arrangement as well as other steps in the process, such as second interviews, assessments, references and introduction. If you aren’t chosen to proceed in the process, you will be informed of this at the latest when the position has been filled.
We seek people who have a great sense of self-motivation, creative problem solvers who enjoy collaboration and networking in an international environment - people with a strong desire to add value. Our Key Behaviors always begins with ME, I take ownership and I ask myself: What can I do?
Husqvarna Group is a world-leading producer of outdoor power products for garden, park and forest care. Products include chainsaws, trimmers, robotic lawn mowers and ride-on lawn mowers. The Group is also the European leader in garden watering products and a world leader in cutting equipment and diamond tools for the construction and stone industries. The Group’s products and solutions are sold under brands including Husqvarna, Gardena, McCulloch, Poulan Pro, Weed Eater, Flymo, Zenoah and Diamant Boart via dealers and retailers to consumers and professionals in more than 100 countries. Net sales in 2016 amounted to SEK 36 billion and the Group has more than 13,000 employees in 40 countries.